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Terms of Service

Effective date: 10 November 2026

Plain language summary

Seira enforces a trading plan you write, on accounts you connect, for as long as you lock them. You own the plan, and every enforcement action is one you authorised in advance. While a lock is running you cannot disconnect the account in Seira — that is the commitment, and it is the point. Seira can fail to act, and can also act on wrong information from your platform. It is a safeguard, not a substitute for managing your own risk. We are not a broker, we never hold your money, and we never open or add to a position on your behalf.

Subscriptions renew automatically until you cancel. Fees are non-refundable except where the law requires otherwise. Nothing about billing ends a running lock early: not a cancellation, not a refund, not a failed payment.

If something goes wrong, our liability to you is capped. Disputes go to arbitration in Illinois.

This summary is for orientation only. The sections below govern.

1. Who we are and what these terms cover

These Terms of Service govern your use of seiratrade.com and the Seira service, operated by Seira LLC, an Illinois limited liability company ("Seira", "we", "us").

By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service.

In these terms, "the Seira Parties" means Seira, its members, managers, officers, employees, contractors, agents, affiliates, licensors and service providers. Where these terms disclaim warranties (section 6), limit liability (section 12) or provide for indemnity (section 13), they do so for the benefit of all of the Seira Parties, and each of them may rely on those sections directly.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract. You must not be located in, or a resident of, any jurisdiction subject to comprehensive US sanctions, and you must not appear on any US government restricted-party list.

You represent that this remains true for as long as you use the service, and you will tell us immediately if it stops being true. We may screen you against government restricted-party lists at any time, and may suspend or terminate your account on the basis of a confirmed match. You will indemnify the Seira Parties for any loss arising from a breach of this section.

You are responsible for complying with the laws of the jurisdiction you trade from, and with any export-control or economic-sanctions law that applies to your use of the service.

3. What the service is

Seira is trade-plan enforcement software. You write a plan from rules you choose and assign it to one or more connected trading accounts. You then lock each account for a period you set, from one trading day up to one month, never past the date your subscription is paid through (section 9). While an account is locked, the rules it runs on cannot be changed. You can edit a plan at any time. A locked account keeps the version of the plan it was locked with and picks up your changes the next time it locks.

Seira enforces your plan on an account only while that account is locked. An account with a plan assigned and no lock running is connected but not enforced, and Seira shows it that way. In these terms a trading day is the futures session: it opens at 6pm New York time and closes at 5pm New York time the next day. The first of the week opens on Sunday evening and the last closes on Friday afternoon; there is none at the weekend.

Seira monitors your connected accounts and, when your plan requires it, closes or reduces positions and cancels working orders. That includes positions that broke no rule. Examples: a profit target or a scheduled close you set, a news window you chose to be flat for, or a period after your plan has stopped trading on the account for the day. Seira never opens a position or adds to one. Every order it sends closes or reduces a position.

Seira is a technology provider. Seira is not registered in any capacity with the U.S. Securities and Exchange Commission, the Commodity Futures Trading Commission, or a self-regulatory association such as the National Futures Association or FINRA. Seira is not a broker-dealer, futures commission merchant, investment adviser, commodity trading advisor, commodity pool operator, or any similar financial institution. Seira is not your fiduciary.

We do not hold your funds. We do not route orders to an exchange on our own behalf, and we do not provide trading signals, recommendations, research or investment advice of any kind. You retain full ownership of your broker and prop-firm accounts at all times.

Our fees are for software. They are a fixed subscription and are not tied to your trading results, your account performance, or any gain on your capital.

Nothing in the service is investment, financial, legal or tax advice, or an offer or solicitation to buy or sell any instrument. Seira does not recommend trades, sizes, instruments or strategies, and does not review, endorse or assess any plan you write.

4. Your account and your accounts

You are responsible for your Seira account credentials and for all activity under your account, whether or not you authorised it. Notify us at hello@seiratrade.com if you believe your account has been accessed without authorisation.

Keep your details accurate. The information you give us must be true and current, and that matters most for your email address. It is where enforcement alerts go, including the alert that tells you enforcement is unavailable.

One Seira account is used by one person. Only one named individual may access, configure or control a Seira account. Accounts may not be shared, and an account held in a company's name must still be operated by one identified person. This is not an anti-abuse rule: section 5 treats every enforcement action as an action taken by you, and that only works if there is one of you.

You may only connect an account you own or are formally authorised to trade. You represent that, for every trading account you connect, either you are the legal account holder, or you hold trading authority granted through the platform's or firm's own official process. You may not connect an account using another person's login credentials or API keys, whether they gave them to you or not. We may ask you to evidence your authority over any connected account at any time, and may suspend your access to the service if you cannot. Where a lock is running, enforcement continues until it ends, unless we establish that you were never authorised to connect the account (section 11).

When you connect a trading account, you give Seira access to it through your platform. You authorise Seira to use that access only to read your account, close or reduce positions, and cancel working orders. Seira will never use it to open a position or to add to one. The access your platform grants may be broader than that. This limit is ours, and it is a term of this agreement. Seira never requests withdrawal permission and never uses its access to move or withdraw funds.

You can disconnect an account at any time it is not locked, and it takes effect at once. An account that is not locked is not being enforced, so there is nothing to finish first.

While a lock is running you cannot disconnect the account in Seira — not you, not support, not us. That is the commitment you made when you locked it, and it is the point of the product. Ending a multi-day lock early goes through support. Support will read back the commitment you made, and the reason you gave when you locked it if you gave one, and ask you to confirm. The lock ends no sooner than the next trading day. A one-day lock runs to its end.

Some consequences cannot be lifted by anyone, including us. Your plan may say Seira will close every position and cancel every order on an account for a period. That can come from a rule you wrote, or from the runaway limit in section 5. No one can lift it, not support and not us, and nothing you do in Seira, and nothing we choose to do, ends it early. It stops early only if enforcement itself stops: in one of the three cases in section 11, or because Seira can no longer reach the account for any reason (sections 6 and 7b). It never runs past the close of the trading day.

Nothing we choose to do ends enforcement on a locked account early, except in the three cases set out in section 11.

5. Your actions, not ours

Every enforcement action Seira takes on a connected account is deemed an action taken by you.

You wrote the plan. You chose each rule and set its value. You assigned the plan to the account and locked it, and the exact consequence of each rule was shown to you on the plan screen before you did. Seira exercises no judgement of its own. It applies the rules you wrote and the two standing behaviours below, and it does nothing else.

Two standing behaviours apply to every plan, whatever rules it contains:

A plan that is enforced exactly as you wrote it may still produce an outcome you dislike. A position closed at a bad moment, a day ended earlier than you wanted, a trade stopped that would have worked — all of these are your plan operating, not your plan failing. That is what you asked for when you locked it.

Disconnecting an account, or a lock ending, stops further enforcement on it. Neither undoes actions already taken. Because every action Seira can take closes, reduces or cancels, and none opens or adds, there is nothing for it to reverse.

6. Seira can fail to act, and can act wrongly

Seira is a safeguard, not a substitute for your own risk management. It may fail to act — through connectivity loss, platform failure, market conditions or latency — and you must not rely on it as your only protection.

Enforcement may not occur where your platform's connection is lost or degraded, where a platform or data feed is unavailable, where an exchange halts trading or a market moves limit-up or limit-down, where order acknowledgements are delayed or not returned, or where Seira itself is unavailable, including for maintenance.

Seira acts after your orders, never before. Seira does not place, route or reject your orders. They go to your trading platform, not to us. The only orders Seira sends are ones that close or reduce a position. A trade that breaks your plan will fill first and be closed afterwards. Any loss between the fill and the close is yours.

Seira can also act when it should not have.

Everything Seira knows about your account comes from your trading platform: your positions, your orders, your balance, your profit and loss. That information can be delayed, incomplete, later revised, or simply wrong. It is most likely to be wrong at the start of a session, at the end of one, when a connection is re-established after being lost, and when your platform is catching up after a delay. Seira may act on information that does not reflect the true state of your account.

The profit and loss Seira shows you, and measures your daily limits against, is taken or calculated from that information. It can differ from your platform's figure or your firm's, for example where fees are not reported with each fill. It is not your firm's measure of drawdown.

We are not liable for an enforcement action that failed to happen, happened late, happened on inaccurate information, happened when it should not have happened at all, closed only part of a position, or was filled at an unfavourable price.

Seira never opens a position or adds to one. The worst cases are a position closed that you wanted to keep, or part of a position or a hedge closed while the rest stays open. Seira may also cancel your working orders, including stops; if a close then fails, a position can be left open without its stop. Seira's own orders never open a position.

The service is provided as-is and as-available, without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components, or that any enforcement action will occur, occur within any period, or achieve any particular price.

7. Your prop firm's rules are yours

Seira enforces the plan you author. It does not monitor, track or guarantee compliance with any proprietary trading firm's rules, evaluation objectives or drawdown limits.

Whether the plan you write sits inside your firm's limits is your decision, and a plan enforced exactly as written may still breach them. Complying with your firm's rules remains your responsibility.

You are responsible for confirming that third-party tools are permitted on every account you connect. Firm policies differ and change. They may include consistency rules, maximum drawdown limits, daily loss limits, news-trading restrictions, position-sizing rules, account-linking rules, latency rules, device or IP-address rules, and rules on automation and third-party software. Seira does not track any of them.

Seira is not liable for any consequence of connecting an account in breach of your firm's terms, including the loss of an evaluation or funded account.

We have no ability or obligation to make you whole. If you lose an evaluation, fail a challenge, have a funded account terminated or suspended, lose funding status or payout eligibility, or forfeit a fee, we cannot restore, reinstate, reimburse or compensate you for it, and we are not obliged to try. That is true whether or not Seira performed as intended.

7a. Things outside our control

We are not liable for any failure or delay in performing under these terms caused by anything beyond our reasonable control. This includes, without limitation: outages, maintenance, rate limits, errors or changes at any third-party trading platform, broker, clearing firm or prop firm; failures of internet, telecommunications, hosting, cloud or power providers; exchange halts, limit-up or limit-down moves, and other market disruptions; changes to or withdrawal of any third-party interface we depend on; acts of government, war, civil disturbance, labour action, pandemic, fire, flood or natural disaster.

Your use of any trading platform is governed by your agreement with that platform, not with us. We do not control them, we are not responsible for their availability, performance, accuracy or decisions, and we are not liable for any interruption, loss or damage arising from a third party modifying, suspending, deprecating or terminating its services or its interfaces.

Links and third-party services. The service links to, and connects through, sites and services we do not operate, including your trading platform's own sign-in. A link is not an endorsement, and your use of those services is at your own risk and on their terms.

7b. When we can suspend or change the service

We may suspend your access to the service where we reasonably believe there is a security threat or fraud, where we are required to by law, or where you are in breach of these terms. Suspending your access does not stop enforcement on a locked account, and never hides it: while a lock runs you keep its alerts, its receipts and its enforcement status. Nothing we choose to do ends enforcement on a locked account early, except in the three cases in section 11.

A platform or vendor we depend on may suspend or end our access to something the service needs. If that happens, enforcement on the affected accounts may stop, whether or not a lock is running, because we can no longer act on them. We will have no liability to you for a suspension made on any of the grounds in this section.

We may also modify, add to, or discontinue any part of the service, any feature, or support for any trading platform. We will not discontinue anything a running lock depends on before that lock ends, except in the three cases in section 11.

A change we make to what enforcement does — what Seira closes, reduces or cancels, and when — reaches a locked account at its next lock. Until then the account keeps the behaviour it was locked with: your rules, and the way Seira applies them. Two things apply at once: a fix that makes Seira do what the plan screen already told you it would do, and a change your platform forces on us, which we tell you about when it happens.

If we suspend or discontinue something while a lock is running, we will tell you, and we will tell you what it means for that lock. We will not leave you believing an account is being enforced when it is not — that is the promise the whole service rests on, and it does not stop applying because the cause is on our side.

8. Acceptable use

You may not:

Reporting a security problem is welcome. If you believe you have found a vulnerability, tell us at hello@seiratrade.com rather than testing it further. A good-faith report is not a breach of this section.

On helping someone else pass an evaluation. Using Seira to help someone else pass an evaluation may constitute fraud against the firm, whatever we or they call it. We will terminate an account for it without refund, and we will cooperate with a firm that asks.

We may suspend or terminate accounts that breach this section, subject to section 11 where a lock is running.

9. Plans, billing and the free trial

Subscriptions. Seira is sold as a subscription, billed monthly, quarterly or annually in US dollars. Your subscription level sets which platforms you can connect, how many connections you can have, and which features you get, such as a dedicated server with its own IP address for your connected accounts, and price rules for your Tradovate and NinjaTrader accounts. Prices, and what each level includes, are shown on our pricing page when you subscribe.

When a paid period ends. Each paid period, including the free trial, ends at the close of a trading day: the first 5pm New York close at or after the moment it would otherwise end. That date is the date your subscription is paid through.

The free trial. Your first subscription starts with a seven-day free trial. We take your payment details when the trial starts. Unless you cancel before the trial ends, your paid subscription begins automatically when it does, and you are charged then. One free trial is allowed per person and per payment method. If you cancel during the trial, you are not charged, and cancelling does not end the trial or any running lock early. The trial ends at the first 5pm New York close at least seven days after it started. A lock set during it runs to the end you chose, which can be no later than that.

Automatic renewal. Your subscription renews automatically at the end of each billing period, and your payment method is charged, until you cancel.

Cancelling. You can cancel at any time in your account or by emailing hello@seiratrade.com. Cancelling stops the next renewal. Your subscription runs to the end of the period you have already paid for.

Changing your subscription. Moving to a higher level takes effect immediately: you pay the difference for the days left in your current billing period, and the new price applies in full from your next renewal. Moving to a lower level takes effect at your next renewal.

Refunds. Fees are non-refundable, including for any unused part of a billing period, except where the law requires otherwise.

Price changes. We may change our prices. We will email you at least 30 days before a change applies to you: it applies from your first renewal at least 30 days after that notice.

Discounts. A discount lasts for the period stated when it was offered. Unless the offer says otherwise, it carries over if you change subscription level and ends if you cancel.

Taxes. Prices do not include taxes. Where we are required to collect a tax, we add it to the amount you are charged.

Failed payments. If a payment fails, we may retry it and may suspend your access to the service until it succeeds. Suspension never hides enforcement (section 7b), and the rules below decide what happens to it.

Renewals and locks that repeat. We charge a renewal, or the end of your trial, at the close that ends the period and before the next trading day opens, so a daily lock that repeats automatically starts again at the open as usual. If that charge fails, the account will not lock again until payment succeeds, and we tell you as soon as it fails: an account that is not locked is not enforced.

Billing and your locks.

No lock can run past the date your subscription is paid through, including a lock that repeats automatically. When you arm a plan, the plan screen will not let you choose a lock that outlasts what you have paid for, and it will tell you why. During the free trial, that date is the last day of the trial.

If a lock was valid when you armed it, it runs to its end whatever happens to your payment. That holds if a payment then fails, is refunded, or is reversed or disputed. We do not choose to stop enforcing an account part-way through a commitment you made. Your access to the rest of the service may be suspended until payment is resolved, and where a billing problem is a reason to close your account, we close it when the lock ends.

Periods when your plan keeps the account flat run to their end regardless of your payment status (section 4). A consequence that a failed card could cancel would not be a consequence.

Chargebacks. If you believe a charge is wrong, contact us first at hello@seiratrade.com. A chargeback or payment dispute does not end a running lock.

10. Intellectual property

Seira and its licensors own the service, including all software, text, design and documentation. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the service in accordance with these terms. All rights not expressly granted to you are reserved. Our trademark notice is on the Trademarks page of our website.

You own your trading plans. We claim no ownership of the rules you write. We process them to operate the service. In anonymised and aggregated form that cannot identify you, we may use them to improve it. We do not sell them, and we do not sell anonymised trading behaviour to anyone.

Once data has been anonymised and aggregated so that it can no longer identify you, it is no longer your personal data and is not subject to a deletion, access or portability request. It contains nothing that could be traced back to you or your accounts.

Feedback. If you send us an idea, a suggestion or a bug report, we may use it without restriction and without owing you anything. You are not obliged to send us anything.

11. Termination

You may close your account at any time. We may suspend or terminate your access if you breach these terms, if we are required to by law, or if we discontinue the service. Where we terminate for breach, we do not refund fees already paid.

Closing or terminating an account does not end a running lock early. Enforcement on a locked account continues until the lock ends, and the closure takes effect then. That applies whether you close the account or we do, and whatever the reason. A request to delete your data works the same way: we accept it at once and complete it when the lock ends. There are three exceptions, where we stop enforcing at once and tell you:

  1. The law requires us to stop, for example a court order or a confirmed sanctions match under section 2.
  2. We establish that the access credential for the account has been compromised, and stopping is how we protect it.
  3. We establish that you were never authorised to connect the account under section 4.

Each of these is our determination, not a request. Telling us that a credential is compromised, or that an account was never yours to connect, starts our check; it does not by itself end a lock.

Inactivity. If an account has no connected trading account and has not been signed in to for twelve months, we may close it. We will make reasonable efforts to reach you at your registered email first.

When your account closes, connected-account credentials are deleted, at the end of any running lock. Other data is retained in accordance with our Privacy Policy.

Sections 2, 3, 4, 5, 6, 7, 7a, 7b, 9 (for amounts owed), 10, 12, 13, 14 and 16 survive termination, together with any other provision that by its nature should survive.

12. Limitation of liability

To the maximum extent permitted by law:

The Seira Parties are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost trading opportunities, lost data, or the loss of any evaluation or funded account, whether or not we were advised such damages were possible.

The Seira Parties' total aggregate liability for any claim arising out of or relating to the service is limited to the greater of (a) the fees you paid us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).

These limits apply even if a remedy in these terms is found to have failed its essential purpose. The limits in this section and the disclaimers in section 6 are an essential part of the basis on which we offer the service at the price we charge; without them we could not offer it at all.

Time limit for claims. Any claim arising out of or relating to these terms or the service must be brought within one year after it arose, or it is permanently barred.

Some jurisdictions do not allow certain limitations, in which case the above applies to the fullest extent permitted.

13. Indemnity

You will indemnify, defend and hold harmless the Seira Parties from any claim arising out of your use of the service, your breach of these terms, your breach of any trading platform's or proprietary trading firm's terms, your connection of an account you were not authorised to connect, or your violation of any law.

We will notify you of any claim we want indemnified. We may take over the defence of it at our own choosing, and if we do, you will cooperate with us. You may not settle any claim in a way that admits fault on our part, or imposes any obligation on us, without our written agreement.

14. Disputes

Talk to us first. Before starting arbitration or a court claim, you and Seira will each try in good faith to resolve the dispute informally for at least 30 days, starting from written notice sent to the other. Your notice goes to hello@seiratrade.com.

Governing law. These terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws principles.

Arbitration. Any dispute arising out of or relating to these terms or the service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Sangamon County, Illinois. Judgment on the award may be entered in any court of competent jurisdiction.

No class actions. You and Seira each waive any right to bring or participate in a class, collective or representative action. If this waiver is held unenforceable for a particular claim, that claim alone goes to court and the rest of this section still applies to every other claim.

Courts. Any dispute that is not arbitrated will be decided only in the state or federal courts located in Sangamon County, Illinois, and you and Seira each consent to their jurisdiction.

Jury trial. To the extent any dispute proceeds in court rather than in arbitration, you and Seira each waive any right to a trial by jury.

Confidentiality. The arbitration, and its outcome, are confidential, except as needed to enforce the award or as required by law.

Small claims. Either party may bring an individual claim in small claims court instead of arbitration.

Injunctions. Either party may ask a court for an injunction or other equitable relief to protect its intellectual property or confidential information, without that being a waiver of arbitration.

Opt-out. You may opt out of arbitration by emailing hello@seiratrade.com within 30 days of first accepting these terms. Opting out does not affect the rest of these terms.

15. Changes

We may update these terms. When we do, we will change the effective date above and, where the change is material, notify account holders by email at least 30 days before it takes effect. Continuing to use the service after that means you accept the change.

15a. Features we label as new or in preview

We may offer a feature marked beta, preview or early access. Those are provided as-is, may change or be withdrawn, though never under a running lock (section 7b), and may not work as described. A rule offered in preview still declares its exact consequence before you arm it, and still does only what it said it would — that does not become optional because a feature is new.

16. General

These terms, together with the Privacy Policy and Risk Disclosure, are the entire agreement between you and Seira regarding the service. If these terms conflict with either of them, these terms govern, except that the Privacy Policy governs how we handle personal data. That exception does not reach section 11: a request to close your account or delete your data while a lock is running is completed when the lock ends, whatever the Privacy Policy says about timing.

If any provision is held unenforceable, it will be enforced to the greatest extent permitted and the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them to a successor.

No one else has rights under these terms except the Seira Parties, as section 1 provides. In particular, anyone you ask Seira to notify about your account gains no rights under them.

We are independent parties. These terms do not create a partnership, joint venture or employment relationship between you and Seira.

Headings and the summary are for convenience. The section headings and the plain language summary do not change the meaning of these terms.

Electronic communications. You agree that we may communicate with you electronically, and that notices, disclosures, alerts and agreements we send by email or show in the service satisfy any legal requirement that they be in writing. This matters more here than in most software: the service alerts you when enforcement is unavailable, and those alerts are how you find out. Keep your email address current.

Legal notices. We send legal notices under these terms to the email address on your account, and they take effect when sent. You send legal notices to hello@seiratrade.com. This paragraph covers legal notices only. It does not change our commitment to alert you when enforcement is unavailable.

16a. Notice to California residents

Under California Civil Code section 1789.3, California users are entitled to the following notice. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

17. Contact

hello@seiratrade.com

Seira LLC
Mail to: 2501 Chatham Rd, Suite 6810
Springfield, IL 62704